BUNT India

1. What makes BUNT INDIA pet beds different?
Our pet beds are crafted from solid wood and designed as lifestyle pieces — durable, comfortable, and visually understated to suit modern homes.

2. Are pet beds suitable for all pets?
Our beds are designed primarily for dogs and cats. Please check the product dimensions to ensure the right fit for your pet.

3. Is the wood treated and pet-safe?
Yes. All materials and finishes used are chosen carefully to be safe for pets while ensuring durability and longevity.

4. Do the pet beds require assembly?
Some products may require minimal assembly. Clear instructions will be provided wherever applicable.

5. How do I care for and clean the pet bed?
The wooden frame can be wiped clean with a dry or slightly damp cloth. Cushion care instructions will be provided with the product.

1. Do you accept returns or refunds?
We do not accept returns or refunds once the product has been delivered, except in cases of manufacturing defects or transit damage, as outlined in our policy.

2. What should I do if my pet bed arrives damaged?
Please email us at studio@buntindia.com within 24 hours of delivery, along with clear photographs and an unboxing video showing the damage. This will help us assess and process your request.

3. Is an unboxing video mandatory for returns or replacements?
Yes. An unboxing video is required to process any return or replacement request related to transit damage.

4. Can I return the product if I don’t like the colour or design?
No. Returns are not accepted for reasons such as colour, finish, design preference, or expectation mismatch, as product images may vary slightly due to lighting and screen settings.

5. How long does it take to receive a refund if approved?
If a refund is approved, it will be processed within 5-7 working days after the product is received and inspected at our warehouse.

1. Where do you ship within India?
We currently ship across most serviceable locations in India. Shipping availability may vary based on courier reach.

2. How long does delivery take?
Orders are usually dispatched within the mentioned processing time on the product page. Delivery timelines depend on the destination and courier partner.

3. How will my order be shipped?
All orders are shipped through trusted third-party courier partners to ensure safe and reliable delivery.

4. Will I receive tracking details for my order?
Yes. Once your order is dispatched, tracking details will be shared via email or message so you can monitor the delivery status.

5. What if my package is delayed or lost in transit?
In rare cases of delay or transit issues, please contact us at studio@buntindia.com , and we will assist you in coordinating with the courier partner.